SHIPPING & ORDER INFORMATION
At Righteous Relentless, every piece is produced with purpose and care. Most items are made-to-order, which allows us to maintain quality and intention behind every release.
Below you'll find answers to our most common questions about shipping, processing times, returns, and refunds.
SHIPPING POLICY
ORDER TIMELINE
Shipping
We currently ship within the United States and to select international locations.
Shipping availability and rates are calculated at checkout.
Regular orders require an estimated 3–7 business days to process and prepare for shipment. Preorders require an estimated 3–4 weeks for production and preparation for shipment, with dispatch within 1–3 business days after arrival at our headquarters.
Carrier transit time is additional. These are processing estimates, not guaranteed delivery dates. Orders placed on weekends or holidays begin processing the next business day.
For full details, visit our Shipping Policy: https://righteousrelentless.co/policies/shipping-policy
Tracking information is automatically sent once your order ships.
If your tracking does not update within 3-5 business days, please contact us and we'll assist.
During major sales, holidays, or new collection releases, order volume may ncrease.
Processing times may extend slightly beyond the standard 2-7 business day window.
We always work to fulfill orders as quickly as possible and will communicate updates if delays occur.
Thank you for your patience and support.
Order volume may increase during major sales, holidays, or new releases. Regular processing is estimated at 3–7 business days, while preorders have an estimated 3–4 week production and preparation window.
If delays occur, we will communicate updates. Contact righteousrelentless@gmail.com with your order number if your order has passed its estimated processing window. Thank you for your patience and support.
Returns AND EXCHANGES
Yes. Request a return of an eligible full-price item within 15 days after delivery. Items must be unworn or unused, with tags, in their original packaging, and accompanied by proof of purchase. Sale items and gift cards are final sale.
Email righteousrelentless@gmail.com before sending anything back. See our Return and Refund Policy for full eligibility and instructions: https://righteousrelentless.co/policies/refund-policy
Please inspect your order when it arrives. If an item is damaged, defective, or incorrect, contact righteousrelentless@gmail.com promptly with your order number, photos, and a brief description of the issue.
Our team will review the issue and help resolve it. Contact us about these issues even if the item was purchased on sale.
For an eligible full-price item, request a return within 15 days after delivery by emailing righteousrelentless@gmail.com. Once your return is accepted, make a separate purchase for the size or item you want.
Sale items are final sale. Please review the size chart before ordering. Return eligibility and conditions are explained in our Return and Refund Policy: https://righteousrelentless.co/policies/refund-policy
REFUND POLICY
For an accepted return, we will notify you after receiving and inspecting the item and let you know whether the refund is approved. Approved refunds are issued to your original payment method; your bank or card provider may need additional time to post the refund.
For damaged, defective, incorrect, or carrier-confirmed lost orders, contact righteousrelentless@gmail.com so our team can review the issue and help resolve it.
Approved refunds go back to your original payment method. Your bank or card provider may need additional time to process and post the refund. If you need help checking a refund, email righteousrelentless@gmail.com with your order number.
CUSTOMER SUPPORT
If you have questions about your order, our team is here to help.
Please contact us with your order number and inquiry so we can assist you quickly.
Response times are typically 24-48 hours during business days.
Thank you for supporting the mission of Righteous Relentless.
Email: righteousrelentless@gmail.com
Stay Righteous & Relentless